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TECHNOLOGY We
utilize a state-of-the-art telecommunication network and computer system
for our executive officers and customer service department. Our management
information systems were designed in-house and are used in most aspects
of our business, including maintaining member eligibility and demographic
information maintaining representative information paying commissions,
maintaining a database of all providers and offering provider locator
services, drafting members’ accounts on a monthly basis, and tracking
of cash receipts and revenues. We have also created an extensive Web site at www.carexpresshealth.com for our CARExpress membership programs that provides information about the various services, allows for provider searches, answers questions, provides savings schedules, and allows new members and representatives to enroll online. It also allows representatives to access support and training files and to view their genealogy and commission information through a password-protected area. |
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